It is Islander East Resort's purpose to maintain a family atmosphere for the quiet enjoyment of our guests. The following guidelines and policies will help assure your vacation pleasure, and will answer many of your questions. We encourage you to review the following:
No persons under the age of 21 are allowed to rent or occupy a unit at the condominium unless accompanied by an adult over the age 25. Subletting of any room is prohibited. All guests occupying the unit must be registered at the time of check-in.
No pets are allowed to be brought onto the property or into a unit by a rental guest.
Occupancy: No more that (4) persons per single unit (efficiency/one bedroom), (6) six persons per double unit (two bedroom) and (8) eight persons per triple unit (3-bedroom). Children ARE considered persons. Occupancy of a unit for purposes of the Rules shall mean occupancy of any period of time.
The swimming pool, tennis court, and picnic areas are reserved exclusively for registered guests of The Islander East and the owners. Hours of all amenities are 8 a.m. to 10 p.m.
All rental guests will be issued a wrist band for each person registered to stay in the unit. Bands must be returned at the time of check out or a $25 per band fee will be assessed. Bands must be worn while in the pool area at all times. Guests not wearing bands will be asked to leave the pool area and will not be allowed to return until they are wearing a band. If there is a person that is unable to wear the band then they will need to have it with them while in the pool area and be able to produce it if asked by management.
There are NO REFUNDS for early departures
Reservations: Reservation payments and Payment Methods: Advance reservations required with 50% of the total stay due at the time of booking. The remaining balance is due at check-in. We accept VISA, MasterCard, American Express, Diners Club, and Discover only. NO CASH or CHECKS accepted.
Condominium Interiors: All condominiums are furnished to the homeowner's tastes. Every effort has been made to insure all descriptions are accurate; however Islander East is not responsible for changes the homeowner makes in furnishings, bedding, and equipment. The kitchenettes are equipped for the number of people the unit accommodates.
Check-in time is 4: p.m. on date of arrival and check-out time is at 11:00 a.m. on the date of your departure. If it is not possible to check-in by time stated above, please call our office and we will assist you in making other arrangements. Late check-outs will be assessed an additional fee. We ask that anyone wishing to arrive earlier than 4 p.m. to call the day of arrival to see if the room is ready. No check-ins allowed prior to 1 p.m.
No Smoking: Islander East condos are all non-smoking units. Smoking in the condo will result in loss of the entire damage deposit.
Telephones: Most of our condominiums have telephones. All local calls, calling card calls, 800 calls, and operated-assisted calls are free. You will need a calling card or credit card for long distance calls.
Keys / Parking Permits: A maximum of two sets of keys and parking permits will be issued to you at check-in.
Cancellation Policy: Cancellations are required 72 hours (3-days) prior to the arrival date and are subject to a $75 cancellation fee. Deposits will be refunded within 14 days of the cancellation date. Cancellations after 72 hours will forfeit the 50% down payment.